Shipping & Returns

SHIPPING POLICY

Thank you for choosing Blessings in a Box.
We take great care in preparing and packaging every order to ensure it arrives beautifully and safely to your door.

Processing Times

All orders are carefully packed and dispatched within 2–4 business days of purchase. During product launches, restocks or busy periods, please allow a little extra time we promise it’s worth the wait.

Shipping Within Australia

We offer standard shipping Australia wide.
Shipping rates are calculated at checkout based on your location and order size.

You will receive a tracking number via email once your order has been dispatched so you can follow its journey to you.

Estimated delivery times:

Standard Shipping: 3–8 business days
Express Shipping (optional): 1–4 business days

Please note: delivery times may vary depending on your location and postal delays.

Local Pickup (Optional)

If you're based on the South Coast of NSW, we offer a complimentary local pickup option. Simply select “Local Pickup” at checkout and we’ll notify you when your order is ready.

Packaging & Care

All products are packaged with intention and care, to ensure they arrive in perfect condition.

Shipping Delays & Lost Parcels

Once your parcel has been handed over to the carrier, it is in their care. If your parcel is delayed or goes missing, we’ll do our best to assist you in locating it, but we are not responsible for postal delays or lost items caused by the carrier.

Return & Exchange Policy

At Blessings in a Box, every item is carefully selected, packed and sent with love and intention.
We want you to feel completely confident in your purchase and we take pride in the quality of our products.

Change of Mind

As many of our products are made to order or include delicate items such as candles and crystals, we do not offer returns or exchanges for change of mind. We encourage you to read all product descriptions carefully before placing your order.

Damaged or Faulty Items

If your order arrives damaged or faulty, please contact us within 48 hours of delivery at info@blessingssoale.com. Please include your order number and clear photos of the issue. We will assess the situation and where appropriate, arrange a replacement or store credit.

We want your experience with us to feel beautiful and stress free.

Eligibility for Returns

To be eligible for a return or replacement, your item must:

Be unused and in its original condition
Be in its original packaging
Have proof of purchase

Exclusions

For hygiene and safety reasons, candles, incense and house blessing kits cannot be returned once opened.
We also cannot accept returns on sale or promotional items.

Return Process

If your return is approved, we’ll provide instructions on how to send the item back.
Return shipping costs are the responsibility of the customer unless the item is deemed faulty or damaged.

Refunds & Store Credit

Once we receive and inspect your return, we’ll notify you of the outcome.
Approved refunds will be processed via your original payment method, or you may opt for store credit to use toward a future purchase.